Issues with compressor in the long run
deejay11111
7/20/2020
We have had this refrigerator for 3 years. I loved it until the compressor stopped working. This was an expensive fridge. I wish I got more years out of it.
Originally posted on lg.com
No, I do not recommend this product
No Drip Tray
josh52
6/16/2020
This is a good refrigerator. We have it for only few weeks. Only thing i see missing is a Drip Tray to catch water when some one has over filled glass of water. It gets all over on floor. Our previous refrigerator had drip tray which saved lots of cleaning floor.
Originally posted on lg.com
Yes, I recommend this product
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LG should stop making Refrigerators.
JosephMichadka
6/11/2020
When I say LG makes the WORST refrigerators it is based on my experiences in the last 7 year. Many of the review are from folks who just had their LG delivered. They love it its beautiful lots of gadgets etc etc. They will likely be singing a new song soon. I am currently waiting on Lowes Service Dept top call me back to schedule an appointment for my LF that this morning failed for the 2nd time in 7 months. Ive had this unit for a little over a year and knew to buy the 5 year extended warranty because of the last LG fridge that died 5 times in 4 years. That one was purchased through Sears. I wrote it up to being a lemon but I was wrong. Apparently LG stands for Lemon Generator. My first failure on this unit was a Known Issue The sensor was in the wrong place and needed to be moved. Why sell a device you know if going to fail. This is now the 7th time since 2013 when an LG fridge went dead and I lost all of the food in the fridge and freezer. Yes thanks to my service contracts Ive been reimbursed but Id much rather have a FRIDGE THAT DOESNT FAIL. Dont buy LG. I should have learned but all the good reviews made me think I had a lemon. People should not be allowed to review products until theyve actually used them for a while.
Originally posted on lg.com
No, I do not recommend this product
Noisy and ice maker continues to fail
2468iguvup
6/5/2020
Bought in 2017 worked fine for about 2 years until vibration noise became an issue. Followed by ice maker problems. Would recommend product except for these problems.
Originally posted on lg.com
No, I do not recommend this product
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Worse refrigerator I ever owned
Pieceofcrap123456789
5/29/2020
The ice maker on this unit is complete garbage. 2-3 drinks with ice and your out of ice. Bought this 1 years ago and Im ready to just throw it away and buy a new one.
Originally posted on lg.com
No, I do not recommend this product
What is the part number for the air filter?
Air Filter Searcher
5/9/2020
I like this refrigerator but I cant find in the manual or on the LG website the part number for air filter which needs to be replace every 6 months. I tried the Chabot which gave me air purifiers. Website for support is no help Cant even find refrigerator model number to enter into the e-mail template for customer service.
Originally posted on lg.com
Yes, I recommend this product
Great refrigerator with poor support
DistressedMe
5/5/2020
I bought this refrigerator in 2018. It had all the bells and whistles I needed. I was very happy with the product until it required periodic maintenance. You must change the air and water filter every six months. To my suprise I discovered that the water filters that are recommended in my owners manual do not fit the refrigerator. I found this distressing because theyre very expensive and I dont like wasting my hard earned money. Fortunately there are several vendors who sell replacement water filters that actually fit this model and work.
Originally posted on lg.com
No, I do not recommend this product
Compressor died after 26 months
arc16
5/1/2020
This thing looks great inside and out. It operates okay a little frost builds up on the edge of the bottom drawer which is not ideal. BUT the compressor died after 2 years... Estimated 600 dollars to repair with the part covered under warrenty and with the same compressor so I expect we will be down this road in another 2 years... I would avoid this fridge.
Originally posted on lg.com
No, I do not recommend this product
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Spacious
Renie 4159
4/10/2020
I bought it a month ago and am pleased with its spaciousness and attention to important details. Love the icemaker which does NOT take up as much space as other brands.
Originally posted on lg.com
No, I do not recommend this product
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LG Authorized Service not available timely
S J F
4/9/2020
We bought this refrigerator 2-1/2 years ago which was installed in new construction. The compressor failed. Replacement under warranty required inspection by an LG technician. The soonest available for us in South Carolina was 7-10 days. Then 3-5 days to get the part and schedule another visit to install. Unacceptable I paid another contractor who was here in 2 hours got the replacement compressor the next day and installed it. Now LG wont reimburse me for the cost of the compressor which had a 10 year warranty. Also unacceptable There is no flexibility in their warranty program. All this happened in the midst of the Coronavirus pandemic which has us house bound. When I tried to go up the corporate chain to speak to someone higher up I was told I could not. A low level person in Executive Services was as far as I could get. There was no one higher. I will attempt to reach someone else in the Consumer Affairs department but I dont hold out much hope.
Originally posted on lg.com
No, I do not recommend this product
Died after 2 yrs
mrjoe
4/7/2020
Bought this refrigerator again after we had moved.. The new one purchased in April 2018 now has a bad compressor.. LG seems to know about this after all of the lawsuits and still hasnt put a better compressor in.. sad..
Originally posted on lg.com
No, I do not recommend this product
Great Features lots of capacity
Jerry in Michigan
4/1/2020
We purchased this 4-door refrigerator to replace our previous similar 4-door LG model which just stopped cooling one day after 11 years of faithful service. We didnt even consider trying to repair the older model because it was more than 10 years old. This model has a couple of new features but the main difference is that it is some 3 cu. ft. larger the impact of which we didnt fully realize until it was put in place. If youre considering purchasing this model note that the fridge is a full 2 deeper and protrudes into the kitchen space by that much more. This would be an important consideration in a smaller kitchen but for us it mainly makes the cupboard space above more difficult to access and the fridge itself a bit more noticeable when you enter the kitchen. There are only two of us so we didnt really need the extra capacity but we really liked the convenience of having two freezer drawers which were only available on this model nicely designed. This is not a criticism of the appliance per se just something to be aware of that isnt truly evident until it is actually installed.
Three design changes that mostly impact convenience are: 1 The in-door water/ice dispenser is not as convenient. The old model had dedicated buttons or switches for water and ice plus an extra button to dispense just water say into a pitcher or coffee pot. On this new model one has to select the water or ice button before pushing against the dispenser switch plate no more separate water button. 2 Also the height of the dispenser space in the door is now shorter to accommodate a redesigned ice bin behind it. We used to be able to place a fairly tall pitcher in the door dispenser shelf just push a separate button to dispense water. Taller receptacles no longer fit now you have to press against the back switch plate to dispense both water and ice. 3 The water filter is smaller is a bit more complicated to change and has less capacity only filtering 200 gallons before needing replacement the older model could filter 600 gallons before replacing even though both filters are rated for six months cost about the same. These are three unfortunate design changes that make things a bit less convenient.
So far the refrigerator itself has performed well and we have no criticisms in that regard. The ice bin in the door is easier to access but seems to have smaller capacity. There are more door shelves that are really nice especially on the left door but they eliminated the butter storage compartment on the right door. Vegetable fruit drawer space is very generous quite adequate temperature controls for storage bins are more convenient the deli tray is a nice touch slides very smoothly and adjustment of the interior shelves is fairly easy pretty much the same as the older model. This model does have wi-fi capacity but we have not activated it and probably wont until we find a compelling reason for wanting to communicate with our refrigerator. Overall we do like this refrigerator although we might have considered a smaller capacity one had we realized just how big 28 cu. ft is
Originally posted on lg.com
Yes, I recommend this product
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Great featt
Ourlady
3/29/2020
I absolutely love the 2 drawer freezer. This is my second LG refrigerator and I enjoyed them both but this one is great. Thank You LG
Originally posted on lg.com
Yes, I recommend this product
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After 18 months it does not cool
Polamski
3/28/2020
I bought this product 18 months ago and I dont know if I made a good step.
Originally posted on lg.com
No, I do not recommend this product
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Everything Works Great
Yeti80
3/27/2020
Purchased the unit 6 months ago. Unit was installed by the Techs from Best Buy and removed the old unit. Controls are very easy. the 6 month timer I guess its a timer for both the water Filter and the Air Filter went off and showed both on the Door and on my phone ThinQ App that they needed changing. took all of maybe 2 min to change both.
Very Happy with the Ice Maker as well. Even though I dont use the extra ice storage bin that often. Love the 2 separate Freezers. Lots of space.
Originally posted on lg.com
Yes, I recommend this product
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Great Features
Alexis in Texas
3/25/2020
The wifi will not stay connected on my LG which allows us to get ice and water from the door. The refrigerator itself is awesome. I love the way it works and how spacious it is to hold our food.
Originally posted on lg.com
Yes, I recommend this product
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Simple to use
JackLG
3/23/2020
It replaces an 8+ year old LG fridge. Design is simple and nice shelf configuration. Ice maker is improved but would like electronics to indicate actual temps - not just the settings. Would help to avoid food loss as happened with old unit
Originally posted on lg.com
Yes, I recommend this product
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Awesome product
Renip
3/19/2020
So happy with my French door style fridge. Lots of cool features and plenty of room in both the fridge and freezer.
Originally posted on lg.com
Yes, I recommend this product
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2-drawer freezer
elcove
3/18/2020
I love this refrigerator. There is so much more room than my freezer on the left in fridge on the right. The two drawer freezer compartment is wonderful and keeps everything separated and organized. I gave it one less star because the delivers dented it when they brought it and we are still waiting for a new replacement door.
Originally posted on lg.com
Yes, I recommend this product
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We really like our new refrigerator
Dave in Idaho
3/17/2020
This new refrigerator is really great and has all of the features we were looking for.
The only comment we would make is that in order to open the Glide N Serve Drawer both french door must be opened. However that is a minor detail.
Originally posted on lg.com
Yes, I recommend this product
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a great addition to our appliance world
Aging Breadman
3/15/2020
We love the roominess and variety of storage capacity. One big feature for me was the placing of the water filter which on my old fridge I basically had to lay on the floor to reach.
Originally posted on lg.com
Yes, I recommend this product
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Maintenance
Genobeno
3/10/2020
Filter replacement is very easy. The noprint exterior only needs a swipe with a damp cloth.
The interior shelves can easily be removed for cleaning or rearrainging to fit ones needs.
Originally posted on lg.com
Yes, I recommend this product
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So Happy with this Fridge
SassyLassie
3/9/2020
Weve had this fridge for several weeks now. There is plenty of room in the refrigerator portion. The freezer probably because of two drawers seems to hold a little less than our previous side by side. However it is much easier to get to what we need with the two drawers. This fridge is much quieter than what we had before. We are so delighted with this purchase and would highly recommend this. We are also much happier than we expected to be with the stainless exterior.
Originally posted on lg.com
Yes, I recommend this product
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Not your average refrigerator
Bluefishsticks
3/6/2020
This thing is a big as a small car. VERY quite. We really like the inside features and the versatility of the shelves. The soft close freezer drawers are a must. The sales person helped us to see that another major brand was having issues with their ice makers and after talking to friends they were having those issues. A nationial consumers firm rated this brand very high also.
My only complaint is the ice maker squeals like a pig when it starts to dispense...irritating but not a deal breaker.
Originally posted on lg.com
Yes, I recommend this product
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Great
mrudu43
3/6/2020
I brought this few months ago. It is good and convenient to use.
Originally posted on lg.com
Yes, I recommend this product
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So far... pretty ideal
CostcoShopper
3/6/2020
I purchased this refrigerator in somewhat of a rush as mine broke and I suddenly needed to make a decision. I was looking for French door in-door ice maker and water dispenser spacious freezer with more than one drawer three refrigerator drawers fruits veggies deli and an ice maker setup that would not take up 1/6th of my refrigerator space. This particular fridge turned out to be it. Ive had it for about a month now and I have been thoroughly enjoying it. It is very spacious easy to organize beautiful Seems to work very well. In all honestly it could be *just* a little bit quieter. But its OK -- its a small tradeoff for all the awesome features that I really was looking for and this fridge possesses. I would definitely recommend it
Originally posted on lg.com
Yes, I recommend this product
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Great features Absolutely beautiful
Mary1800
3/5/2020
We bought this month ago for a remodel in our kitchen.Its beautiful quiet everything works Excellent Have had many compliments on how it looks. We love how much room is in the -frigerator and the freezer.
Originally posted on lg.com
Yes, I recommend this product
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Great refrigerator
Traindoc
3/5/2020
Bought this 5 months ago. Love the ease of use and ample space Very quiet and looks very good
Originally posted on lg.com
Yes, I recommend this product
Rhodora
3/3/2020
It has been a month and Im loving the look and spacious interior . My produce for some reason stays fresh longer . The 2 drawer freezer makes it easy to navigate frozen items . The ice is smaller so it is easier to place inside water bottle. It makes a little noise though when its making ice. The only down side is that you have to open both doors to access the lower drawer in the fridge.
Originally posted on lg.com
Yes, I recommend this product
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Love the space and the door space
Emilyp15
3/2/2020
I bought this a month ago. I love the space that it has the slide in drawer allowing for taller bowls. The space in the door holds so much. This is the first fridge I did not have to take out a shelf to get all my foos in it.
Originally posted on lg.com
Yes, I recommend this product
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Great Layout with Lots of Room
Gman59
3/1/2020
Weve had our Refrigerator for almost a month and could not be happier. Great use of space and my wife loves shape of the ice cubes.
Originally posted on lg.com
Yes, I recommend this product
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Wonderful appliance
NicB
2/29/2020
I thought this refrigerator 7 months ago and Im very Glad that I did. Is an appliance well worth the money and online Technical support is outstanding.
Originally posted on lg.com
Yes, I recommend this product
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Great features
Gunjan
2/29/2020
Lot of good features and energy efficient. App works well for any alerts
Originally posted on lg.com
Yes, I recommend this product
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So much space
Aldredz
2/29/2020
Had to return a different manufacturers fridge because of an electrical issue. Your fridge was less expensive draws less power and has more room inside because of the ice maker space saving design. Couldnt be happier
Originally posted on lg.com
Yes, I recommend this product
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Mostly Love It
MarciaAnn
2/28/2020
Our 2011 model died. We replaced it with what we were told was a fridge with the same dimensions. Apparently not It sticks out in the room about 3 inches farther than the old one which we are learning to live with but not exactly what we wanted. Also miss the enclosed dairy area in the right door. Otherwise are happy with the rest especially the sliding drawer configuration. A main reason for choosing this fridge is the location of the icemaker in the door not the fridge although the size of the cubes is a bit small. Also love the two drawer freezer.
Originally posted on lg.com
No, I do not recommend this product
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Very intelligently designed refrigerator
Aijaz
2/26/2020
Bought this refrigerator about three weeks before. We decided to buy LG French door refrigerator because of the beautiful but useful design. The space inside the refrigerator is designed by keeping in mind what type of food a typical family will store in this size of Fridge. Fridge is very quiet and temperature is maintained very well.
Originally posted on lg.com
Yes, I recommend this product
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Great Design
Cheryl55
2/25/2020
Bought this about a month ago. Love the 2 freezer drawer compartments. Also love the French door refrigerator. Really love the slender ice maker. Does not take up any refrigerator or freezer room.
Originally posted on lg.com
Yes, I recommend this product
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Poor service and poor fit
Steve430
2/25/2020
The French doors do not close properly. It is most likely an adjustment of the fit that is off. However we have been trying to get it addressed for over a month and have not had success. Other issues: There is not a light in the bottom freezer drawer so the darkest one is indeed the darkest. The shelves are adjustable but because of the design where the sides are held by bumps on the refrigerator wall the shelves cannot be moved left or right just up or down. And there are only about 3 settings. The shelf design is cheap and poor. Likewise the drawers in the refrigerator 3 are poorly fit and so are loose and do not seal when closed. They are also only opened by gripping on the bottom of the front panel not the middle or top as seems more comfortable.
On the plus side it is working. It is bright and well lit in the refrigerator there is a lot of room with more room in the door than we are used to.
Originally posted on lg.com
Yes, I recommend this product
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Lots of flexible storage. Messy ice dispenser.
gcavener
2/25/2020
This is a replacement of a 28 cu ft. LG French door unit we bought 5 years ago. The second compressor died and a warranty repair wasnt possible because the first replacement resulted in some copper lines being too short for another repair. $2500 refrigerator lasted 5 years. The old unit had two icemakers but the new one just has one. I hope it wasnt a mistake buying another LG. Keeping our fingers crossed.
Originally posted on lg.com
Yes, I recommend this product
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Beautiful looking
stilz47
2/24/2020
I bought the LG refrigerator a week ago and I love it the refrigerator has so much room and is much nicer drawers and shelves than my last LG. I loved my old LG refrigerator but the new one is so much better. We are very happy.
Originally posted on lg.com
Yes, I recommend this product
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Great features
CrystalJoy
2/24/2020
We just bought out first home and decided this was the refrigerator for us. Its great it has a lot of space and is easy to clean. I love that you can change the settings for the drawers based on what you have in them Fruit Veggies Dairy and everything is done with a touch no notches. In addition the water and ice dispenser works great and also works with a touch. One great thing that I also love is the chime noise it makes if you leave the door open.
Originally posted on lg.com
Yes, I recommend this product
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Refrigerator broke right after warranty expired
DanielTanna
2/20/2020
The quality control on this unit is suspect to say the least. The little flap on the left hand door that seals the fridge doors shut stopped working after one year and 10 days.
Originally posted on lg.com
No, I do not recommend this product
Dondadda
2/20/2020
I bought this refrigerator a few weeks ago and I am very happy with its performance. It has great features and lots of space for my everyday needs. It fits in perfectly with my other LG appliances. I am very pleased with my purchase.
Originally posted on lg.com
Yes, I recommend this product
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Easy to use and looks great
Iarailye
2/20/2020
Very happy. Bought LG fridge from Best Buy 2 wks ago. So far a great look and ease of use
Originally posted on lg.com
Yes, I recommend this product
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Decent features
KID5
2/19/2020
We had to buy a new fridge because our Frigidaire was rusting in the back and they wouldnt repair it and only offered 10 off to buy a new one it was only 5yrs old
Our new LG is very pretty and much shinier than the stainless we had so it doesnt match our other appliances.
The fridge part is very open and spacious including the large bins on the doors.
We like the ice maker in the door so it doesnt take up fridge shelf space.
Unfortunately the ice bin is much smaller because its in the door.
Also because the freezer is split between two drawers instead of one big drawer some space is lost so it holds less than our Frigidaire did.
Last it seems quieter than our Frigidaire but it does produce a low pitched hum when the motor is running.
Almost forgot...the water from the dispenser is chilled which we enjoy.
Originally posted on lg.com
Yes, I recommend this product
DonMullin
2/15/2020
Good price on a nice refrigerator. Love the two freezer compartments
Originally posted on lg.com
Yes, I recommend this product
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Go Modern
BAMK
2/14/2020
I bought the Refrigerator a month and I love it how it is sleek and sharp looking and Im so excited that I can hang the pictures with magnets
Originally posted on lg.com
Yes, I recommend this product
Superb Product
joegraul76
2/13/2020
Making this purchase was the right thing. I consider it a piece of art and highlights my kitchen. You can see the quality built into this frigerator. Love at first sight
Originally posted on lg.com
Yes, I recommend this product
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A lot quieter better ice maker than other brand
DaVern
2/11/2020
A lot quieter better ice maker than other brand. Ice maker works as it should -- much happier than with previous brand.
Originally posted on lg.com
Yes, I recommend this product
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Best refrigerator ever
chljack
2/10/2020
I love the wide deli tray drawer the adjustable glass shelves and the two compartmentalized freezer drawers. The in the door storage on the door is convenient and sturdy. The ice-maker seems efficient and the stainless surface is easy to keep clean.
Originally posted on lg.com
Yes, I recommend this product
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